Mark Van Bale

Government
12:19 pm
Tue March 19, 2013

Kansas City Government Turns To Twitter

Kansas City, Missouri residents now have another way to let the city know a street light is out or there is a pothole that needs to be filled—Twitter. 

Just like when they call 311, residents will be given a case number when they tweet @KCMO311, so they can track the progress of the request. 

The city’s social media analyst Mark Van Baale says Twitter is becoming a more important way for cities to communicate with residents.

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