McCaskill Launches Survey for VA Hospital
KANSAS CITY, Mo. – US Senator Claire McCaskill wants to gather more feedback about veterans think about the VA hospital in Kansas City. The Missouri Democrat stopped at the World War One Museum in Kansas City this morning.
Sanitation issues at a VA hospital in St. Louis prompted the first survey there. McCaskill said she'd like to see it expanded.
"I'm hoping what we've done here turns out be a pilot project that is replicated across the country, allowing a form of secret shoppers in the form of veterans evaluating their care and services directly with an outlet so the public can know how well they are being treated," said McCaskill.
Veterans complained about long wait times and unclean restroom in the first three month long survey in St. Louis, but still almost 60 percent would recommend that hospital. The survey is available on McCaskill's website or from local veterans groups.