The Last Word In Business

Jan 30, 2012
Originally published on January 30, 2012 5:51 am

At the end of last week, an employee sent an email with a simple request: Please bring me a copy of the new directory. She accidentally copied every member of the legislature and all of their staff. The email went to some 4,000 people. Recipients then started to reply-all with many messages, and the system couldn't handle it.